Privacy Policy

Introduction

GrowthPilotix S.L. ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains what data we collect from you, how we use your information, and your rights regarding your personal data when you use our website and services.

We are the data controller for the personal data processed through our website and services. Our registered office is located at Paseo de la Castellana 193, Zaragoza, Aragon 50197, Spain.

Data Collection

The data we collect includes personal information you provide directly to us and information collected automatically when you use our website. We collect the following types of personal data:

• Contact information (name, email address, phone number)
• Account information when you register for our services
• Communication preferences and training goals
• Payment information for our training programmes
• Website usage data and analytics information
• Technical information (IP address, browser type, device information)
• Fitness assessment data and progress tracking information

How We Use Your Information

We use of your data for the following purposes, based on legitimate business interests and your consent where required:

• To provide and deliver our chest and triceps training programmes
• To process payments and manage your account
• To communicate with you about our services and respond to enquiries
• To personalise your training experience and track progress
• To improve our website functionality and user experience
• To send marketing communications (with your consent)
• To comply with legal obligations and protect our legitimate interests
• To analyse website performance and user behaviour

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our Cookie Policy.

Data Sharing and Third Parties

We do not sell your personal data to third parties. We may share your information with:

• Service providers who assist in delivering our training programmes
• Payment processors for secure transaction handling
• Analytics providers (such as Google Analytics) to improve our services
• Marketing platforms (such as Google Ads) for advertising purposes
• Legal authorities when required by law or to protect our rights

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security of your data.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Account information: Retained while your account is active and for 3 years after closure
• Training data: Retained for the duration of your programme and 2 years thereafter
• Marketing communications: Until you unsubscribe or withdraw consent
• Website analytics: Typically retained for 26 months
• Legal compliance data: Retained as required by applicable law

Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• Right of access: Request copies of your personal data
• Right to rectification: Request correction of inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data
• Right to restrict processing: Request limitation of how we process your data
• Right to data portability: Request transfer of your data to another service
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw consent for specific processing activities

To exercise these rights, please contact us using the information provided below.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer your data internationally, we ensure appropriate safeguards are in place, such as:

• Adequacy decisions by the European Commission
• Standard contractual clauses approved by the European Commission
• Binding corporate rules or certification schemes

Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us:

You also have the right to lodge a complaint with the Spanish Data Protection Authority (Agencia Española de Protección de Datos) if you believe we have not handled your personal data in accordance with applicable law.